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What is Rexall Direct  |  How to use Rexall Direct
How to use Rexall Direct

Using Rexall Direct is as SIMPLE as 1-2-3

1 2 3
Enrol with Rexall Direct Get your prescriptions
to Rexall Direct
Delivery

Fill out the on-line form;

Call us at 1-888-Rx-2-DOOR (888-792-3667); or

Fill out a paper enrolment form and mail it to the location servicing your province.

Ask Rexall Direct to contact your existing pharmacy to transfer your remaining repeats

–OR–

Ask your doctor to telephone or fax us your new prescriptions using our dedicated toll-free numbers, exclusively for doctors. Phone: 1-800-561-DRMD (1-800-561-3763) Fax: 1-800-563-8934
Note: Patient faxes will not be accepted

–OR–

Mail your new prescription to the pharmacy that services your province.

We deliver your prescription to your home, work, or any address you choose, anywhere in Canada, within 3 to 5 business days of Rexall Direct receiving your prescription.

Reordering prescriptions

Reordering is simple! Again, you have three options:

  1. On-line at www.Rexalldirect.ca Order/Refill section
  2. E-mail to orders@rexalldirect.ca
  3. Telephone 1-888-Rx-2-DOOR (1-888-792-3667) for automated options or personal assistance

Not home? Not a problem!

You don’t have to be home! Parcels are delivered with your regular First Class mail, and signatures are only required for controlled and narcotic prescriptions or orders in excess of $1,000.

How to pay Rexall Direct

We accept all major drug plans including provincial seniors’ plans. If you have a deductible or co-payment, do not have insurance, or wish to order any non-prescription items from Rexall Direct, we accept Visa, MasterCard and American Express. If you do not have a credit card, please call us to discuss other payment options.

Free Delivery

Delivery is free to any address in Canada via Canada Post courier. Orders of nonprescription items shipped without a prescription may be subject to a nominal shipping fee; contact us for details.

NOTE:

  • If you have questions about your prescription drug plan coverage, you should contact the benefits administrator for your organization or plan. They will be familiar with your plan design.
  • We offer generic substitution, where appropriate. By law, both brand name and generic drugs must meet the same standards for safety, purity, strength and quality. However, generics are less expensive than brand name drugs.
 

 

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©2008, Katz Group Canada Ltd. ™Rexall is a registered trademark of Rexall Brands Corp.,
a member of the Katz Group of Companies. All rights reserved.

   
 
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